How to provide better service through telecalling – an eight step guide!

Today we present to you an eight step guide on providing better customer service through telecalling. Step 1:  A smile makes a world of difference. As already said by numerous telecalling experts, a warm and friendly voice can be instrumental in disarming even the most irritated customer. Putting a smile into one’s voice can provide […]






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Top Seven Must Read Telecalling Tips – From the Experts

telecalling tips

Telecalling is no easy task. Experts will tell you the same – it’s difficult! So, how do we make this difficult but essential task easier? Try using an agent scorecard If your telecalling center is not using an agent scorecard, you are already behind the times! So, go get one as quickly as possible. Call […]






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